[Busan, South Korea – May 21-22, 2025] — HSG Laser successfully hosted a two-day Open House event at its Busan showroom under the theme "Leading Local Service in Korea". This immersive event welcomed clients and partners from across Korea, offering a comprehensive presentation of HSG's localized service capabilities and reaffirming the company's commitment to delivering efficient, customer-focused support in the region.

Building a High-Efficiency Local Service Ecosystem

Since the establishment of HSG LASER KOREA, the company has rapidly developed a full-fledged local operation covering sales, technical support, and service. Backed by a bilingual, cross-cultural team, HSG Laser Korea ensures faster equipment delivery and significantly improved after-sales response times—helping customers move seamlessly from equipment commissioning to stable mass production.

This Open House provided a unique opportunity to experience HSG's end-to-end service ecosystem first-hand. Attendees gained insights into the company’s deep-rooted customer-centric philosophy through immersive showroom visits and direct conversations with the technical team.

Showcasing Processing Power through Hands-On Demonstration

To enhance the customer experience, the event featured live demonstrations and hands-on sample processing across various industries. Visitors witnessed the real-time synergy of HSG's advanced laser cutting technologies, smart control systems, and customized automation solutions.

Key highlights included:

●  BEVEL-G16035FA Bevel Cutting Laser Machine
 A large-format flagship model offering 0-45° bevel cutting with multiple optional bevel types (V, X, Y), featuring modular bed design and efficient fume extraction for a clean operation environment.

●  G4020H High-Power Laser Cutting Machine
Engineered for speed and precision, with acceleration up to 2.8G and idle running speed of 200m/min. The reinforced welded bed and advanced AlphaT Plus bus system enable intelligent vibration control, edge detection, and path optimization.

●  T2S Three-Chuck Tube Cutting Machine
A highly flexible tube cutter supporting 0-45° bevel cuts and designed for high-efficiency, short-tail material processing. Equipped with servo follow-up support and intelligent nesting software, it supports a wide variety of tube shapes and optional automatic loading.

The interactive experience gave customers deep insight into HSG's product capabilities. The strong turnout and enthusiastic engagement led to multiple on-site equipment orders—an affirmation of market confidence in HSG’s product quality and local support infrastructure.

Deepening Customer Trust through Local Engagement

“This Open House is more than a showcase of technology and service—it’s a new chapter of partnership built on trust.” said Frank, Head of HSG Korea. Through live demos, hands-on experiences, and open dialogue, HSG strengthened client relationships and laid a solid foundation for long-term cooperation. The company plans to institutionalize Open House events as part of its ongoing commitment to the Korean market.

Local sales representatives shared their first-hand market insights and successful implementation of HSG’s standardized service workflows. One Busan-based customer commented:

This customer feedback reinforces HSG’s strong reputation in Korea and further energizes its mission to drive regional growth through superior product and service integration.

A Trusted Global Partner in Intelligent Manufacturing

As global manufacturing evolves toward intelligent, flexible production, HSG Laser is accelerating its international footprint, aiming to be the most reliable global provider of metal shaping equipment and solutions. The success of the Busan Open House marks another milestone in the localization of its global service strategy and underlines its dedication to helping customers achieve high-speed business growth through smart manufacturing.